Airport Process Masters » Overview
16th / 17th June 2010
Crisis, capacity, competition: How can airports position themselves within this range of challenges? Demand statistics for international scheduled air traffic show that in 2009 passenger demand was down 3.5% with an average load factor of 75.6%. For January 2010 the IATA announced an increase of 6.4% in passenger demand compared to the same month last year. How can airports match their capacity to demand and stay flexible for the upcoming growth at the same time? How can they reduce their costs but improve the customer satisfaction?
The Airport Process Masters 2010 on the 16th and 17th June 2010 invites all airport and airline executives in the areas of operations, development, IT, security, strategy and marketing to come together to find answers to these current hot topics and problems.
Highly qualified airport and airline managers will present their solutions in carefully hand-picked case studies concerning passenger services, baggage handling, capacity management as well as challenges resulting from new security regulations and the opportunities of the non aviation business at airports. In addition to the best-practice lectures we feature interactive evening sessions and working groups. Our exclusive online community econique experts circle will accompany the Airport Process Masters 2010 and offers you a wide range of additional opportunities for networking, preparation and reworking of the conference - you can personalise your agenda and assure your return on invest and time.
